Privacy Policy

At Fenice Financial, we are committed to protecting the privacy and personal information of the people we serve. This Privacy Policy explains how we collect, use, and protect the information you give us when you request a quote, book a call, apply to join our team, or contact us through this website. By using our website and submitting your information, you agree to the practices described in this policy.

Information we collect

When you fill out a form on our website, we may collect your name, email address, phone number, state, ZIP code, age, the insurance topic you are interested in, and anything else you choose to include. If you apply to join our team, we may also collect your licensing status.

How we use your information

• To answer your request. We use your information to prepare quotes, compare options, schedule appointments, and follow up on your questions.
• To process applications. If you apply to join our team, we use your information to review your application and contact you about recruiting, licensing, contracting, and onboarding.
• To communicate with you. We may contact you by phone, email, or (only if you agree) text message about your request, appointments, and policy service.

Who we share it with

We do not sell your personal information. Your information is available only to Fenice Financial staff who need it to help you. We share it only when needed to serve you: with the insurance companies you choose to apply with, and with the service providers that run our forms, scheduling, phone, and customer records. These providers may use it only to provide those services to us.

Text messages (SMS)

If you check the text message box on one of our forms, you agree to receive text messages from Fenice Financial about your request, appointment reminders, policy service, or (for job applicants) recruiting, licensing, contracting, and onboarding updates. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP at any time to opt out, or reply HELP for help.

We will not share your mobile information with third parties or affiliates for promotional or marketing purposes. Text messaging opt-in data and consent are never shared with or sold to any third party.

Security

We use reasonable safeguards to protect your personal information from unauthorized access, change, disclosure, or destruction. No website or system is perfectly secure, but we work to keep your information safe.

Cookies and tracking

Our website is hosted by Squarespace, which uses cookies and similar tools to run the site and give us general, anonymous visitor statistics. Our scheduling pages are provided by Calendly. You can manage cookies through your browser settings.

How long we keep information

We keep your personal information as long as needed for the purposes in this policy, or longer if required or permitted by law (for example, insurance record-keeping rules).

Your choices

You may ask to see, correct, or delete your personal information, or ask us to stop contacting you. To do any of these, or if you have questions about your privacy, contact us using the information below.

Following the law

Fenice Financial works to follow the privacy, insurance, and communication laws that apply to our business.

Contact us

Fenice Financial
2609 Wicker Ave, Highland, IN 46322
Email: admin@fenicefinancial.co
Phone: 318-532-3853

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when the updated policy is posted on this page. Please check back periodically to stay informed about how we protect your information.

By using our website and submitting your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.